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Виртуальный тур

+7 (499) 140-00-92
+7 (499) 963-80-92

Krylatskaya str.
12, build. 4

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Accommodation Rules and Regulations

  1. Only a properly checked-in guest can be accommodated at the hotel room. For this purpose, the guest shall immediately submit his/her identity card, passport or any other valid identification document (for foreigners – visa or migration card).
  2. The hotel works 24 hours.
  3. Accommodation fees should be paid by cash, through a bank according to the services contract or by bank cards (Visa, MasterCard, Maestro, Diners Club, etc) in accordance with the valid price list.
  4. Check-out time is at 12 a.m. (local time). If you check-in from 00:00 to 06:00 you should pay for the full day. If a guest is late to check-out he/she should pay as follows:

At guests’ request and with consent of administration it is allowed for visitors to stay in the room from 8:00 till 23:00. For this purpose a visitor has to submit his/her identification document and then register at the reception desk.

Guests are obliged to

It is forbidden to

Administration doesn’t take responsibility for loss of valuables of guests who are staying in the room but breaking the accommodation rules. If lost items are discovered administration takes measures to find its owner.

Administration is authorized to visit guest’s room without approval in case of smoking, fire, flood or breaking accommodation rules by the guest.

The hotel is authorized to terminate a hotel services agreement unilaterally, to refuse to extend the stay at the hotel if the guest breaks the hotel policies.

If a guest has any complaints then the administration takes all measures to resolve the conflict in accordance with the Legislation.

The hotel and the guest rely on the Russian Federation Legislation in case of events not specified by the present rules and regulations.